Legal
Privacy Policy
Last updated · 2026-05-19
Data we collect
We collect the information you provide when making a reservation or contacting us: name, email, phone, and any special requests. A functional cookie remembers your language preference.
How we use it
To process your reservation, answer your questions, and improve our service. Your information is never sold or shared with third parties except as required to fulfill a booking.
Analytics
We use Google Analytics to understand how visitors find and use this site. Google sets cookies to collect aggregated data such as pages viewed, traffic source, country, device type, and approximate session length. This data does not include your name, email, or phone. You can opt out by installing Google's browser add-on at https://tools.google.com/dlpage/gaoptout.
Contact
Questions about your data: sapphirehotelprizren@gmail.com.